Terms of Service

Agreement and eligibility

By creating an account, purchasing a subscription, clicking to accept, or using Growlo, you agree to these Terms and the policies linked below. If you use Growlo for an organization, you represent that you have authority to bind that organization, and you and the organization are responsible for compliance with these Terms.

You must be at least 18 years old and legally capable of entering a binding agreement. If you do not agree to these Terms, do not use Growlo.

Accounts and workspaces

• Provide accurate account and billing information and keep it current.
• Protect login credentials and promptly notify us of suspected unauthorized access.
• Invite only users you are authorized to add and assign roles appropriate to their responsibilities.
• The workspace owner or authorized administrator is responsible for workspace activity, connected accounts, approvals, and configuration choices made by its members.

The Growlo service

Growlo provides tools for brand setup, research, content planning and generation, media creation, review, scheduling, publishing, audience interaction, search visibility, and performance measurement. Available features, allowances, providers, and platform support may vary by plan and may change over time.

We may modify, improve, limit, suspend, or discontinue features. We will provide reasonable notice when a material change adversely affects an active paid subscription, unless immediate action is needed for security, legal compliance, provider availability, or platform-policy reasons.

Connected social platforms

Growlo can connect to social networks and other services using OAuth, publishing providers, or other authorized methods. You authorize Growlo and its providers to access the connected accounts and data needed to perform the features you enable.

You remain responsible for connected accounts, their permissions, their content rules, and content or interactions published through them. Platform APIs, permissions, review requirements, limits, and availability can change or fail outside Growlo's control.

• Do not connect an account unless you own, administer, or have permission to manage it.
• Review account, destination, timing, copy, and media before approval or automatic publishing is enabled.
• Disconnecting a platform may stop future Growlo actions but does not remove content already published on that platform.

AI-assisted and generated content

Growlo uses AI-assisted systems to create drafts, images, video, audio, scripts, recommendations, research summaries, and analytics explanations. Outputs may be incomplete, inaccurate, similar to other material, or unsuitable for a particular audience, platform, industry, or regulated use.

Review-first is the default. If you explicitly enable an automatic publishing feature, eligible content may be approved, scheduled, or published after Growlo's configured checks. Those checks reduce risk but do not guarantee accuracy, legality, platform acceptance, or business results. You remain responsible for your final use and publication of content.

Do not rely on Growlo output as legal, medical, financial, tax, or other professional advice. Obtain qualified review where your content, industry, or claims require it.

Your content and permissions

As between you and Growlo, you retain ownership of content, brand materials, data, and instructions you submit, and any rights you may have in generated output, subject to applicable law and third-party rights.

You grant Growlo and its service providers a worldwide, non-exclusive license to host, copy, process, modify, transmit, display, and publish your content only as reasonably necessary to provide, secure, support, and improve the features you use and to comply with law. This license ends when the content is deleted from active systems, except for temporary backups, legal retention, and content already published or shared at your direction.

You represent that you have all rights, permissions, notices, and consents needed for the content and personal information you submit and for the actions you direct Growlo to take.

Growlo intellectual property

Growlo and its licensors own the service, software, interface, documentation, templates, workflows, models, branding, and other materials we provide, excluding your content. Subject to these Terms and your plan, Growlo grants you a limited, non-exclusive, non-transferable, revocable right to use the service for your internal business purposes.

If you provide feedback, you grant Growlo a worldwide, perpetual, irrevocable, royalty-free license to use it without restriction or attribution. Do not submit feedback you consider confidential.

Acceptable use

• Do not use Growlo for unlawful activity, spam, deception, impersonation, harassment, malware, unauthorized surveillance, or infringement of another person's rights.
• Do not bypass security, access controls, rate limits, review requirements, platform permissions, plan limits, or usage controls.
• Do not reverse engineer, resell, sublicense, scrape, or use Growlo to build a competing service except where applicable law expressly permits it.
• Do not submit content or data you lack authority to use, or sensitive personal information that is unnecessary for the feature you request.
• Do not use generated content without the disclosures, permissions, professional review, or human oversight required by law or platform policy.

Trials, billing, and renewals

Where Checkout displays the offer, eligible new self-serve customers can use one seven-day card-required trial. The exact monthly or full annual amount, taxes, billing interval, and charge timing are displayed before acceptance. Unless cancelled first, the selected subscription begins charging automatically when the trial ends and renews at the displayed interval.

You authorize Growlo and its payment processor to charge the payment method on file for subscription fees, applicable taxes, and separately accepted usage or third-party spend. You are responsible for keeping payment details current. Growlo may limit or suspend paid features after a failed or overdue payment.

Plan changes can change allowances, features, and billing timing and will be disclosed before acceptance. Trial allowances are lower than paid allowances, and Growlo may block repeat trials, abuse, premium vendor spend, or recurring paid jobs during a trial.

Cancellation and refunds

You can cancel a trial or future renewal through Growlo Billing. Trial cancellation before the displayed deadline prevents the subscription charge. Paid cancellation normally takes effect at the end of the current paid term unless an eligible immediate-refund option is used.

An eligible customer's first self-serve annual payment includes the displayed 14-day Fair Start Guarantee. Managed onboarding reviews are evaluated against the agreed onboarding scope. The Cancellation Policy and Refund Policy contain the complete operational instructions and eligibility details and do not limit rights that cannot be waived under applicable law.

Third-party services

Growlo depends on third-party hosting, database, authentication, payment, AI, media, email, data, publishing, and social-platform services. Your use of a connected third-party service is also governed by that provider's terms and privacy practices.

Growlo is not responsible for a third party's independent acts, policy changes, outages, account restrictions, content moderation, or decisions. We may change or stop an integration when required by a provider, security concern, or applicable law.

Suspension and termination

You may stop using Growlo at any time, subject to your billing and cancellation obligations. We may suspend or terminate access for a material breach of these Terms, unlawful or abusive activity, security risk, nonpayment, a platform or provider requirement, or conduct that could harm Growlo, its users, or third parties.

Where practical, we will provide notice and an opportunity to remedy a curable breach. On termination, your right to use Growlo ends. Provisions concerning ownership, payment obligations, disclaimers, indemnification, liability, disputes, and other terms that by their nature should survive will remain in effect.

Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GROWLO IS PROVIDED AS IS AND AS AVAILABLE. GROWLO DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE OR GENERATED OUTPUT WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, UNIQUE, ACCURATE, OR ACCEPTED BY ANY PLATFORM.

Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.

Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Growlo and its officers, employees, and agents from third-party claims and reasonable costs arising from your content, your connected accounts, your publication or use of output, your violation of these Terms or applicable law, or your infringement of another person's rights. Growlo will provide reasonable notice and may control the defense of a claim, and you may not settle a claim imposing obligations on Growlo without our written consent.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GROWLO AND ITS SUPPLIERS WILL NOT BE LIABLE FOR LOST PROFITS, LOST DATA, COSTS OF SUBSTITUTE SERVICES, OR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GROWLO'S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF 50 U.S. DOLLARS OR THE AMOUNT YOU PAID GROWLO IN THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. MULTIPLE CLAIMS DO NOT INCREASE THIS LIMIT. THESE LIMITATIONS DO NOT APPLY WHERE LIABILITY CANNOT LAWFULLY BE LIMITED.

Changes and general terms

We may update these Terms. If a change is material, we may notify you through Growlo, by email, or by another reasonable method. The updated Terms apply from the stated effective date; continued use after that date constitutes acceptance where permitted by law.

These Terms and the policies incorporated by reference are the entire agreement about Growlo unless a separate signed agreement applies. If a provision is unenforceable, it will be modified only as necessary and the remaining provisions will continue. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; Growlo may assign them in connection with a reorganization, financing, merger, acquisition, or sale of assets.

You agree to receive service-related communications electronically. You must comply with applicable U.S. export-control and sanctions laws when using Growlo.

Disputes and contact

Before filing a claim, contact admin@deanxious.com and provide a description of the dispute and the requested resolution. The parties will attempt in good faith to resolve the matter informally. These Terms are governed by applicable United States law, without limiting any mandatory rights that apply to you. A dispute that is not resolved informally may be brought in a court with lawful jurisdiction.

Questions about these Terms can be sent to admin@deanxious.com.